What changes can I make?
You can make changes both on your customer portal or with a member of our Customer Service team. When you have logged into the portal you can change or amend the following policy details without incurring our £35 administration fee. Please see our Customer Portal section for further information on how to access this.
- Personal and contact details
- Amend your occupation
- Change your address
- Add a driver to your policy including claims and convictions
- Amend an additional driver’s details
- Amend your current mileage
- Amend your insurance cover and usage of your vehicle
- Change your vehicle
- Change your password
For any other changes please contact our Customer Service team.
Will changing my policy affect my premium?
There may be an additional premium or return premium based on any change in details which affect our underwriter’s view of the risk represented. Our insurance underwriter takes into account different risks and uses this to determine the risk and likelihood of a claim. This may mean even a small change, which you might deem insignificant, (e.g. a slightly different car model, age of car or a different address) can result in a change of premium.
If you would like us to make any policy changes, we charge a £35 administration fee.