Device not received

What do I do if I haven't received my device?

If you haven’t received the Telematics Device within 7 days please email us at

Please include the following:

- Client Reference

- Policyholders Name

- Policyholders Address

- Brief Description of Issue

We will then contact our supplier to reissue you with a new device.


Keywords: post, deliver, app, device, black box


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