Who do I call about my monthly direct debit payments?

Close Brothers, our finance provider, are receiving a large number of calls at the moment, so if you need to contact them, they recommend that you –


Send an them email if:

  • You want to discuss and up and coming payment and your payment is over 7 days away, they will respond within 72 hours to help you with your query

Please send your emails to customerservicespf@closebrothers.com


Please only call them if:

  • you’ve missed a payment
  • you want to discuss a payment that is due in the next 4 days


The phone number that you will need to call them is 0333 321 8566

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