I’ve got RAC breakdown cover – what should I do if I breakdown?

If you have purchased RAC breakdown cover as an optional extra to your policy and breakdown, you can call 0330 159 0251 to arrange rescue or recovery.

Depending on which level of RAC cover you have, you will be covered for different things. The different levels are:

  • Roadside – offering roadside assistance to customers more than ¼ mile from home without any call out charge
  • Roadside recovery – offering roadside assistance and UK national vehicle recovery should you breakdown
  • Roadside recovery at home – offering roadside assistance, UK national vehicle recovery should you breakdown, even if you breakdown at or within ¼ mile of your home
  • Roadside recovery at home onward travel - offering roadside assistance, UK national vehicle recovery whether you breakdown at home or away, and cover for alternative onward travel options or overnight accommodation if it is not possible for the vehicle to be repaired locally
  • Roadside recovery at home onward travel and Europe - offering roadside assistance, UK national vehicle recovery whether you breakdown at home or away, and cover for alternative onward travel options or overnight accommodation if it is not possible for the vehicle to be repaired locally, as well as European roadside assistance

You can find full details of your cover in your policy documents, which can be found via your online portal, here (if you have UK cover) or here (if you have UK and Europe cover).

If your cover includes Europe and you breakdown abroad, these are the numbers you will need:

  • France and Monaco:
    • 0800 290 112 (freephone within France and Monaco only)
    • 00 33 472 43 52 44 (pay call)
  • Republic of Ireland:
    • 1 800 535 005* (freephone)
  • Rest of Europe
    • 00 33 472 43 52 44 (pay call)
  • Serbia and Montenegro
    • 99 33 472 43 52 44 (pay call)
  • Azerbaijan, Belarus, Georgia, Russia, Ukraine
    • 810 33 472 43 52 44 (pay call)

 

Keywords: breakdown, holiday, add-on, call-out, road assistance

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