You can cancel your policy at any time. Information on all of our cancellation fees can be found in our terms and conditions or in our fees document.
Your policy is a contract for 12 months. If your insurance is cancelled for any reason you will be charged £75.00 in addition to the charge made by your insurer for the cover you have received.
WiseDriving may include commission within the premiums charged. This commission is non-refundable in the event that your policy is cancelled after the first 14 days.
When you took out the policy, WiseDriving may have discounted your premium. In the event that your policy is cancelled, WiseDriving will retain any discounts that have been applied which could be up to £225.
If you have made a claim against your policy, with the exception of any windscreen claims, you won’t receive any refund from the cancellation of your policy, unless your insurer has settled the claim with all costs being covered from a third party.
Please note that all fees charged are non-refundable in the event of cancellation.
Once your policy is cancelled, you’ll need to send your WiseDriving device back to us. We’ll send you a returns pack to help you. If you’d like to find out more about why we refurbish and reuse our devices, click here.