If you're already a WiseDriving customer, you can use 'My Policy' to manage your policy. 

Here, you can find your policy documents, make a change to your policy with no admin fees, manage your renewal options including viewing your renewal invitation and lapsing your policy online. Or, if you have any questions, you can find the answers you're looking for in our Help Centre.

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If you have a more specific query, please see our contact options below:



Black Box Installation

  • If your installation company is RS Connect please click here
  • If your installation company is Diareyes please click here

All Other WiseDriving Queries

For all other queries, please contact us on 01733 308358

Direct Debits

For queries about your instalments, please call your finance provider:

Claims Helpline

Had an accident? Please call our Claims helpline (open 24 hours a day) on  0333 241 9566

Theft Tracking

If you have a professionally installed or battery located (self-install) device:

  • If you purchased your policy on or before 28th June 2016 and haven't since made a change of vehicle, please contact us on 02392 242 385
  • If you purchased your policy or made a change of vehicle on your policy on or after 29th June 2016, please contact us on 0333 202 0001