Black Box Policy: Cancel my policy

You can cancel your policy at any time. Information on all of our cancellation fees can be found in our Terms and Conditions or in our Fees document.

Your policy is a contract for 12 months. If your insurance is cancelled for any reason, you will be charged £75 in addition to the charge made by your insurer for the cover you have received.

WiseDriving may include commission within the premiums charged. This commission is non-refundable in the event that your policy is cancelled after the first 14 days.

Please note that all fees charged are non-refundable in the event of cancellation.

If you'd like to cancel your policy, please contact our customer service team. If you decide to email us to cancel your policy, we’ll need you to let us know the date and time that you’d like it to be cancelled from. Also, please make sure to send it from the email address that we have on file for you, for security purposes.

Opening Hours

Monday to Friday: 8am to 6pm

Saturday: 9am to 1pm

Sunday: Closed

Bank Holidays: 10am to 4pm


Keywords: cancellation, end policy, stop policy, fees