I have a Black Box policy
Here you'll find all the information you need about your WiseDriving black box policy.
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Getting started
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Black Box Policy: Self-Installation Guide (Battery Located Device)
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Black Box Policy: Black box installation & appointments
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Black Box Policy: Self-Installation Guide (OBD Port Device)
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Black Box Policy: Welcome to WiseDriving
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Black Box Policy: How do I register for my WiseDriving online account?
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Black Box Policy: Who are Diareyes?
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Black Box Policy: Who are RS Connect?
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Black Box Policy: Can I drive before the WiseDriving box is installed?
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Black Box Policy: Self-Installation Guide (Battery Located Device)
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How it works
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Black Box Policy: How can I improve my score?
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Black Box Policy: Black box driving dashboard
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Black Box Policy: How do I improve my acceleration score?
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Black Box Policy: How do I improve my braking score?
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Black Box Policy: How do I improve my speed score?
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Black Box Policy: Will I be able to drive at night?
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Black Box Policy: Do I have a curfew?
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Black Box Policy: My driving score
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Black Box Policy: How will I know if I’m driving well or not?
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Black Box Policy: How do I use the WiseDriving dashboard to check my score?
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Black Box Policy: My dashboard hasn’t updated – what should I do?
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Black Box Policy: My journeys
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Black Box Policy: Return premium
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Black Box Policy: Exceed the speed limit
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Black Box Policy: What if my car gets stolen?
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Black Box Policy: Theft tracking
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Black Box Policy: What if someone else drives my car?
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Black Box Policy: How can I improve my score?
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Change my policy
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Claims
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Cancellations
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Black Box Policy: I’ve cancelled my policy and been asked to return my black box, how do I do that? (OBD Port Device)
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Black Box Policy: Cancel my policy
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Black Box Policy: Cost to cancel my policy
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Black Box Policy: Will I get a refund if I cancel my insurance?
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Black Box Policy: I’ve received a warning of policy cancellation – why?
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Black Box Policy: Policy cancelled because of driving score
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Black Box Policy: Can the black box be removed?
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Black Box Policy: I’ve cancelled my policy and been asked to return my black box, how do I do that? (OBD Port Device)
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General questions
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WiseDriving Complaints Procedure
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WiseDriving Complaints Data
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Black Box Policy: I’ve forgotten my username or password
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Black Box Policy: How soon will I be covered?
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Black Box Policy: I won't be driving my car for a while, do I need to tell you?
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Black Box Policy: Can I drive abroad?
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Black Box Policy: Do I need to remove my black box after my policy has ended?
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WiseDriving Complaints Procedure
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Guides
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How do I send in photos of my self-install box?
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Remember to drive safely
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Pick your route
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Avoid driving at night where possible
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Let your car help you
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Smoothly does it
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Slow down gradually
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Be prepared
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Don’t be pressured into speeding
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Take notice of speed limit changes
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Know your limits
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How to improve your WiseDriving Driving Behaviour Score
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How do I send in photos of my self-install box?