Black Box Policy: Welcome to WiseDriving

IMPORTANT: As you have a Black Box policy please use your online account to make changes and check your scores. The Mobile App is only available to customers who have purchased a Telematics App + Device policy.

Welcome to WiseDriving! This article holds some important information you will need for your policy, meaning you’re prepared for whatever happens.

Register for your Online Account

Now you’ve got a WiseDriving policy, you’ll want to register to your online account so you can manage your policy online. This is where you’ll be able to view and upload your documents, monitor your driving score and make changes to your policy without paying a fee. To register, you’ll need your policy number which can be found on the welcome email that we sent you, your date of birth and your postcode. Once you’ve registered, you can log in at any time.

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Upload your documents:

If we’ve requested a copy of your No Claims Discount or Driving Licence, our handy video below will show you how to upload these to your online account.


Paying by Direct Debit

If you’ve chosen to pay for your insurance in monthly instalments, PremFina (your finance provider) will contact you by email shortly asking you to sign your credit agreement with them. Please do so as soon as possible, this can be signed electronically, so no need to print it out.

Visit our Help Centre

If you have any queries or want to find out more about your policy, our help centre is full of great information to answer your questions and assist you in increasing your score: click here to access the help centre home page.

Give Your Score a Boost

If you'd like some extra guidance on improving your score, we've got some handy videos to help you. Just click the score you'd like to improve below:

How do I improve my speed score?
How do I improve my acceleration score?
How do I improve my braking score?
How do I improve my time of day score?

Making a Claim

If you need to make a claim, you can find out who to call here -

Thank you for choosing WiseDriving!