How do I send in photos of my self-install box?

If you have any queries relating to your self-install device, we may ask you to send in some pictures of how it has been installed to your vehicle.

To enable us to answer you query as quickly and efficiently as possible, we ask that the images follow the following criteria:

• Several installation images, including wide angled
• Clearly showing how the terminals are connected to the battery
• Clearly showing the device IMEI
• If possible, also include an image of the device packaging, showing IMEI number

Examples of the images we require are as follows –

Box Image 1.jpg

Box Image 2.jpg

Box Image 3.jpg

Box Images 4.jpg

Box Images 5.jpg


Once you’ve taken the pictures, please email them to us at with your client reference or policy number.