How do I send you my documents?

If you have a no claims bonus we may request to see proof of this along with the front cover and inside left page of your V5 (proof of ownership) or New Keepers Supplement.                                     

v5 and no claims discount              

Documents are easy to upload: you can upload a copy, scan or photo of your documents through your WiseDriving account. You can also email copies to us at


Here is a quick video to help you:

Alternatively, you can send us a copy in the post to the address on our contact us page.


What does my proof of no claims bonus need to include?

Your proof of no claims discount should include the name of the policy holder; the policy cancellation date; the number of years of no claims; the insurer name and logo, the policy number and the registration number of the vehicle the bonus was gained on. The expiry date for your no claims discount shouldn’t be longer than 2 years ago.

Make sure that any scans or copies of documents you send to us clearly display your information, or we may not be able to accept it.


Keywords: documents, no claims proof, V5, scan, online account, customer portal